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Chicago, Illinois - 70-90K + Bonus Full Time Posted: Friday, 11 January 2019
 
 
Applicants must be eligible to work in the specified location

*This is a 2nd shift role, 3:00 pm-12:00 midnight, Sunday thru Thursday*

Prestigious Global Financial Institution is currently seeking a 2nd shift Financial Markets Support Engineer. Candidate will provide first level and support and resolving customer issues related to APIs, trading and features/function. Candidate will provide timely and professional outbound communications servicing the Trade Desk email queues and providing customer phone support.

Responsibilities:

API Certification testing
Logical port creation and modification of default settings
Provisioning internal/external user web tool access
Testing/understanding changes to systems and functionality prior to deployment

Trading Support
Support sales team with data/order type behavior requests
Service manual Cancel Order from TPHs
Futures Settlement Price Verification
Service and Support Block Trade and ECRPs
Trade reviews
Voluntary price adjustment management
Clearing/trade bust/adjust support
Data mining and research

Operational System Monitoring

Perform daily system startup/shutdown checks
Monitor exchange systems and keep dashboards green
Futures Audit Logs queue (automated procedural tracking system)
Auction/Rotation monitoring
Futures Product Management (ie creation, maintenance, replacement, validation, and de-listings of new products as well as complex instruments)
Ad hoc project assignments

Qualifications:

Equivalent of Bachelor's degree or higher
Ability to work Sunday-Thursday, 3:00 PM to 12:00 AM CT.
Ability participate in weekend testing as required
Two to five years' experience in a securities related or technical support position
Proficiency in Windows and Linux desired
Strong troubleshooting, problem-solving and customer service skills
Vigorous desire to learn trade technology and to be an Futures SME
Ability to work well in a dynamic team oriented environment
Excellent written and verbal communication skills


Chicago, Illinois, United States of America
IT, Finance
70-90K + Bonus
Craig Johnson 
JSCJ-MARKET2
1/11/2019 3:49:50 PM

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